Frequently Asked Questions (FAQs)

Welcome to Hanoi Vespa Tours Led By Women. We’ve answered the most common questions to help you plan your Vespa adventure in Hanoi. If you need further assistance, our friendly team is available 24/7 via WhatsApp: +84 982 416 518 / +84 981 090 989 or Email: info@biketourshanoi.com.

1. Do I ride the Vespa myself?

No.

Most of our guests ride comfortably as passengers behind our experienced, licensed local drivers. This allows you to relax, take photos, and enjoy the sights while we navigate Hanoi’s busy streets safely.

If you hold a valid international motorcycle license and wish to ride yourself, please contact us before booking to discuss the available options.

2. Are your Vespa tours safe?

Absolutely.

Safety is our highest priority.

Our tours include:

  • Professional licensed drivers
  • Experienced English-speaking guides
  • Well-maintained Vintage Vespas
  • High-quality helmets
  • Rain ponchos
  • First-aid kit
  • Basic travel insurance where applicable

Our team receives ongoing safety training to ensure a comfortable and enjoyable experience.

3. Should I book in advance?

Yes.

We recommend booking early, especially during:

  • September to April
  • Christmas & New Year
  • Tet Holiday
  • Weekends
  • Vietnamese public holidays

Early reservations guarantee your preferred tour date and departure time.

4. What should I wear?

We recommend:

  • Comfortable clothing
  • Closed-toe shoes
  • Sunglasses
  • Sunscreen
  • Camera or smartphone

During Hanoi’s cooler months (December–February), bring a light jacket.

5. What happens if it rains?

Our tours operate rain or shine.

We provide complimentary rain ponchos, and our Vespas are prepared for light rain conditions.

If severe weather makes the tour unsafe, we will help you reschedule or provide a refund according to our cancellation policy.

6. What is included in the tour price?

Depending on the tour selected, your booking may include:

  • Hotel pickup and drop-off
  • Vintage Vespa with experienced driver
  • English-speaking guide
  • Helmet
  • Rain poncho
  • Meals or food tastings (where applicable)
  • Drinks
  • Entrance tickets (where applicable)
  • Travel insurance

Please check the individual tour page for specific inclusions.

7. Can children join the tours?

Yes.

Families are welcome.

Please let us know your children’s ages when booking so we can arrange the most suitable seating and itinerary.

8. Are your tours suitable for seniors?

Absolutely.

Many of our guests are aged 60 and above.

Our experienced drivers and comfortable passenger seating make the tours enjoyable for travelers of all ages.

9. Can vegetarians or guests with special diets join your food tours?

Yes.

We can accommodate:

  • Vegetarian
  • Gluten-free
  • No pork
  • No seafood

Please inform us of your dietary requirements before your tour.

10. What if I have food allergies?

Please notify us when booking.

Our guides will work with our restaurant partners to provide suitable alternatives whenever possible.

11. Do you offer private Vespa tours?

Yes.

Private tours are available every day for individuals, couples, families, and groups.

Your itinerary can be customized to match your interests and schedule.

12. Where do the tours start?

We provide complimentary pickup and drop-off for hotels located within Hanoi Old Quarter.

If your accommodation is outside the pickup area, we will arrange a convenient meeting point.

13. How long are the tours?

We offer a variety of experiences, including:

  • 2.5-hour city highlights
  • 4-hour sightseeing tours
  • 4.5-hour food tours
  • Half-day countryside tours
  • Full-day adventures

Please see each tour page for exact durations.

14. Can solo travelers join?

Yes.

Solo travelers are always welcome.

You can join one of our small groups or book a private Vespa tour.

15. How many people are in each group?

We keep our group sizes small to provide a more personal experience.

Private tours are available for couples, families, and larger groups seeking an exclusive experience.

16. What makes Hanoi Vespa Tours Led By Women different?

We specialize in authentic local experiences led by professional local women guides and riders.

Our tours combine:

  • Hidden neighborhoods
  • Famous landmarks
  • Local markets
  • Family-run cafés
  • Street food
  • Historic sites
  • Carefully selected scenic routes

Our mission is to show you the real Hanoi beyond the typical tourist attractions.

17. Do your tours visit Train Street?

Many of our city tours include Hanoi Train Street whenever access is permitted by local authorities.

Because access regulations may change without notice, we cannot guarantee entry or train schedules on every tour.

18. Can I customize my itinerary?

Yes.

Private tours can be tailored to include:

  • Hidden cafés
  • Local markets
  • Photography locations
  • Street food
  • Shopping
  • Historical landmarks
  • Train Street (when accessible)

Simply let us know your interests before your tour.

19. What payment methods do you accept?

We accept:

  • Visa
  • Mastercard
  • Cash (VND)
  • USD
  • EUR
  • GBP
  • AUD

Secure online payment options are also available.

20. What is your cancellation policy?

You may cancel free of charge up to 24 hours before your scheduled departure.

Cancellations made within 24 hours may be subject to cancellation charges.

If severe weather or unforeseen circumstances prevent the tour from operating safely, we will assist you with rescheduling or provide a refund according to our policy.

21. Do you provide hotel pickup?

Yes.

Complimentary pickup and drop-off are available for hotels within Hanoi Old Quarter.

Guests staying outside this area will receive a convenient meeting point before the tour.

22. Besides Vespa tours, what other tours do you offer?

We also organize:

  • Hanoi Jeep Tours
  • Motorbike Tours
  • Street Food Tours
  • Bicycle Tours
  • Walking Tours
  • Countryside Tours
  • Private Day Trips

23. Is travel insurance included?

Basic travel insurance is included where specified in the tour description.

We also recommend purchasing comprehensive personal travel insurance before visiting Vietnam.

24. Can I bring luggage?

Small backpacks and handbags are welcome.

If you have larger luggage, please contact us before your tour so we can help arrange secure storage.

25. Why should I book directly?

Booking directly with Hanoi Vespa Tours Led By Women offers:

  • Best available prices
  • Instant confirmation
  • Direct communication with our local team
  • Flexible scheduling
  • Customized itineraries
  • No third-party booking fees
  • 24/7 WhatsApp support

Contact Us

Hanoi Vespa Tours Led By Women

Website: https://toursvespahanoi.com/

Email: info@biketourshanoi.com

Hotline / WhatsApp (24/7):

  • +84 982 416 518
  • +84 981 090 989

Our local team is available 24/7 to answer your questions and help you plan an unforgettable Vespa adventure in Hanoi.